Insurer notice deadline
When must you tell your travel insurer, and what proof should you collect in the first 24–48 hours? Complements the claim kit — this page is about notice deadlines, not the full letter.
Was this useful?
This tool is about when to tell your insurer and what to collect in the first day or two. For evidence lists and a claim letter, use Travel insurance claim kit. Log calls in Contact log.
1. What happened
Notify as soon as you can; many policies ask within 24 hours of the incident or before leaving the hospital.
2. Your policy wording (optional)
If your policy says “notify within X hours/days”, enter it here. Otherwise we use the desk playbook above.
3. Did you already notify them?
Optional. If you log when you called or emailed, we can say whether that was inside the window.
General guidance only. Your policy wording and local law beat any desk playbook.