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Voykit pocket guide · Indonesia
Surabaya
Use Surabaya as a transit and business stop before Mount Bromo or the Ijen area; one night is enough, and it is easiest booked as the start or end of a Bromo tour rather than a destination.
Surabaya is the capital of East Java and Indonesia's second-largest city. It is a port and industrial hub with colonial buildings and a strong heroes-of-independence history. Most visitors pass through on the way to Mount Bromo and the Ijen area.
- Country
- Indonesia
- Best months
- May–Sep (drier)
- Avoid
- Dec–Feb (heaviest rain)
- Stay
- 1 night
Checked 2026-09. Prices, hours and rules change; anything marked (check) is not confirmed.
Essentials
- Currency
- IDR
- Money
- Rupiah (Rp) in small notes for warungs, parking, offerings and drivers; large cards are common in tourist restaurants but not everywhere.
- SIM and data
- Telkomsel, XL and Indosat sell tourist SIMs at airports; foreign phones must be IMEI-registered if staying over 90 days — check.
- Emergency
- General emergency 112 · Police 110 · Ambulance 118 or 119 · Fire 113 · Search and rescue (Basarnas) 115
- Plugs
- Types C, F · 230 V · 50 Hz · European round pins.
- Tipping
- Warung: Nothing.; Restaurants: Often 10% service + tax on the bill; nothing more needed.; Drivers and guides: Rp50,000–100,000 a day.; Spa: Rp20,000–50,000.
- Water
- Not drinkable from the tap; refill stations common in Bali.
- Toilets
- Western in hotels and cafés; squat toilets with a water scoop elsewhere; paper in the bin.
Get in
By air
- SUB · Juanda International
- South of the city; taxi or airport shuttle.
Get around
Ride-hailing apps and taxis cover the city; rail and long-distance buses connect to Malang, Yogyakarta and beyond. Bromo and Ijen tours are usually arranged as pickups from a Surabaya or Malang hotel.
See and do
Known for
- Heroes Monument and museum (Tugu Pahlawan)
- House of Sampoerna cigarette museum
- Arab Quarter and Ampel Mosque
- Rawon beef soup and lontong balap
- Gateway for Mount Bromo tours
Sleep
- City centre near Tunjungan
- Malls, restaurants and central location.
- Gubeng
- Near the main train station, useful for onward rail travel.
- Darmo
- Quieter residential streets with parks nearby.
Language
Indonesian is easy to start: Latin script, no tones, simple grammar. Nearly everyone speaks it alongside a regional language (Javanese, Sundanese, Balinese and hundreds more). English is common in Bali tourism.
- 'Terima kasih' (thank you), 'berapa?' (how much?), 'tidak pedas' (not spicy).
- WhatsApp for every business.
Etiquette, safety and scams
Etiquette
- Greeting: Light handshake then hand to chest; smile; avoid: Firm grips
- Left hand: Give and receive with the right; avoid: Passing anything with the left
- Temples: Sarong and sash; step around offerings; avoid: Standing higher than priests
- Keeping calm: Patience; indirect requests; avoid: Anger in public
- Pointing: Thumb; avoid: Index finger
Scams and watch-outs
- Hot and humid year-round.
- Traffic congestion at rush hour.
- Few English speakers outside hotels and malls; save key addresses in Indonesian.
- Bromo sunrise tours start very early, often a 2–3am pickup: confirm the time and dress warmly for the crater rim.
One and two days
No timed day plan for Surabaya yet. Suggested stay: 1 night. Build a day from the list below, mornings for the big sight.
- Heroes Monument and museum (Tugu Pahlawan)
- House of Sampoerna cigarette museum
- Arab Quarter and Ampel Mosque
- Rawon beef soup and lontong balap
- Gateway for Mount Bromo tours
Sources
Written by Voykit; facts cross-checked against these sources, last desk check 2026-09. Prices, hours and rules change: check on the day.
- Wonderful Indonesia: www.indonesia.travel/
- Wikivoyage — Surabaya: en.wikivoyage.org/wiki/Surabaya
Pocket card
Cut along the border and keep it in your wallet. Show the local-script lines to a driver.
Surabaya
My hotel (write the name and address in the local script)
- General emergency112
- Police110
- Ambulance118 or 119
- Fire113
- Search and rescue (Basarnas)115
Voykit · checked 2026-09
Printed from Voykit (/surabaya). Written by Voykit; checked 2026-09. Estimates only: confirm prices, hours and entry rules on the day.