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Cuba

Common tourist scams in Cuba and how to avoid them

The most common Cuba scams are money tricks: short-changing change in CUP versus USD, fake or unofficial 'cambio' touts on the street, taxi meters that never run, and restaurant bills with extra items. Pay in the currency you agreed, count change before you leave, and use official taxis or pre-agreed fares. Skip street money changers entirely.

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Source checked
A source and a date are on record: we read it from an official or published page. Not yet confirmed on the ground.
Field checked
Someone checked it on the ground, with the date shown.
Plan calculated
Worked out by Voykit from its own data (times, distances, budgets). A calculation, not a measurement.

Unknown times stay unknown. How we verify

Updated Sep 20264 min read

Key facts

Top risk
Street money changers and short-changed change (check)
Currency
Cuban peso (CUP); dollars and euros widely used in cash
Cash is king
Card and ATM access is unreliable; carry enough cash for the whole trip
Taxi risk
Unmetered cars quoting a price at the end; agree the fare first (check)
Emergency numbers
106 police · 104 ambulance · 105 fire
Official advicecheck
US Level 2; UK, Canada and Australia advise against or reconsider travel (check)

Details

Cuba's scam scene is less about violent crime and more about money handling. The dual-currency history and the gap between official and street exchange rates created a whole trade in touts who offer to change your dollars or euros at a 'better rate'. The rate may look good, but the notes you get back can be old, damaged or simply counted short while you are distracted. Treat any unsolicited offer to change money as a scam, and change only at a bank, a cadeca (official exchange bureau) or your hotel desk.

The second cluster is transport. Official taxis in Havana and other cities are supposed to use a meter or a fixed tourist fare, but many drivers are private cars with no meter. The classic pattern is a friendly driver who quotes a low price, then at the destination claims it was per person, or in a different currency, or adds a 'night surcharge'. Agree the total price and the currency before you get in, and if the driver will not commit, walk to the next car. The same applies to horse carts and bici-taxis in Trinidad and Viñales.

Restaurants and bars produce a third set of tricks. Menus without prices, bills with items you did not order, and a 'service charge' added on top of a tip are all reported. Ask to see the menu with prices before ordering, check the bill line by line, and pay in the currency stated on the menu. If a place only quotes in USD or euros, that is legal for many tourist venues, but the conversion should be clear before you order.

Finally, there is the low-level street hustle: someone offers to show you a cigar shop, a paladar or a 'real' rum bar, then expects a commission or a tip far beyond the service. A polite no and a continued walk is usually enough. Pickpocketing does happen in crowded markets and on busy buses, so keep your cash split between pockets and a money belt, and never flash a large roll of notes.

Details
ScamHow it worksWhat to do
Street money changerOffers a better rate, then short-changes or hands over bad notesChange only at banks, cadecas or your hotel
Taxi price switchLow quote, then claims per person or in another currencyAgree total price and currency before getting in
Restaurant bill paddingExtra items or a service charge on top of a tipCheck the bill line by line; ask for prices first
Fake guide or toutOffers to show you a shop or bar, then demands a big tipDecline and walk on; use official guides
PickpocketingCrowded markets and busesSplit cash, use a money belt, avoid flashing notes

Tips

Carry small-denomination notes so you can pay close to the exact amount and reduce the chance of a short-change argument. Keep a written note of what you paid for taxis and meals so you can compare if a bill looks wrong. If you are scammed, do not escalate in the street; note the time, place and description, and report it to the police (106) if you want an official record for insurance. For anything involving a card or a bank, contact your bank immediately.

Because fuel, power and card systems are unreliable in Cuba, cash planning is part of scam avoidance: if you run out of cash you become dependent on whoever offers to help. Budget for the whole trip in cash, keep a reserve separate from your daily money, and use a hotel safe where available. Check the current travel advisories before you go, since the security and services situation can change quickly.

  • Count your change before you leave the counter or car.
  • Agree taxi fares in total, in one currency, before departure.
  • Never change money with a person on the street.
  • Keep cash split between two places on your body.
  • Ask for a printed or written bill in restaurants.
  • Report serious fraud to the police on 106 and to your bank.

FAQ

Questions people ask

What are the most common tourist scams in Cuba?

Money-related tricks dominate: street money changers offering fake rates, taxis quoting a low fare then switching the price or currency, restaurant bills with extra items, and touts demanding large tips for showing you a bar or shop. Pickpocketing in crowded places is also reported.

Is Cuba safe from pickpockets?

Cuba is generally low on violent crime, but pickpocketing and bag-snatching happen in crowded markets, buses and tourist areas. Keep cash split between pockets and a money belt, avoid flashing large notes, and stay aware in busy streets.

What should I do if I am scammed in Cuba?

Do not confront the person in the street. Note the time, place and description, report it to the police on 106 if you need an official record for insurance, and contact your bank immediately if a card or account is involved. Keep a written record of what you paid.