Bosnia and Herzegovina
Common tourist scams in Bosnia and Herzegovina and how to avoid them
Bosnia and Herzegovina is a low-scam destination: most trips pass without incident. The realistic risks are overpriced taxi fares in Sarajevo and Mostar, restaurant bills with items you did not order, and card or ATM skimming in busy old towns. Agree the taxi price or use an app, check the bill, and use bank ATMs inside branches.
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Key facts
- Biggest real risk
- Unmetered taxi fares quoted to tourists in Sarajevo and Mostar
- Second most common
- Restaurant bill padded with bread, cover charge or items not ordered
- Pickpocketing
- Uncommon; watch bags in Baščaršija, Stari Most and on crowded trams
- Card and ATM skimming
- Use ATMs attached to banks during opening hours; cover your PIN
- Currency
- Convertible mark (BAM/KM), fixed at 1.95583 to the euro; euros often accepted informally
- Emergency number
- 112 (most areas) · police 122 · ambulance 124
- Report a scam
- Police 122; get a written report for insurance or card disputes
Details
Scams here are mostly small and opportunistic rather than organised. The pattern to expect is a price that changes once you are a captive customer: a taxi at the station, a restaurant table on the main square, a currency exchange window with no rate displayed. The fix is the same everywhere — settle the price before you commit, and keep the receipt.
Taxis are the clearest case. In Sarajevo and Mostar, licensed taxis run on a meter, but a driver waiting at the bus or train station may quote a flat fare several times the metered price instead. Ask for the meter, or book through a local taxi app so the fare is fixed before the car arrives. If a driver refuses the meter, take the next car; there is rarely a shortage.
Restaurants near the main sights sometimes bring bread, ajvar or a small appetiser to the table without being asked, then charge for it. This is not always a scam — some places charge a standard cover — but you should see it on the menu. Ask the price of anything that arrives unrequested, and check the bill line by line before paying. Card machines that are 'broken' so you must pay cash are another version; cash is fine, but ask for a receipt.
Card skimming and ATM traps exist in every Balkan city and Bosnia is no exception. Use ATMs inside or attached to a bank branch, during the day, and decline the machine's own conversion offer — always choose to be charged in BAM, not your home currency. Cover the keypad. If a machine swallows your card or behaves oddly, call your bank before leaving the area.
Currency exchange is worth a mention because the convertible mark is fixed at 1.95583 to the euro, so the fair rate is easy to know. Exchange offices should display a rate board; if the rate is far off 1.95583 or the commission is unclear, walk away. Many places accept euros informally at roughly the fixed rate, but you will usually lose a little on the rounding.
The other category is not a scam at all but reads like one to visitors: aggressive souvenir sellers in Baščaršija or near Stari Most, and people offering unofficial tours or 'free' walking tours that end with a heavy tip request. These are legal. Agree the price or the tip expectation up front if you want to avoid an awkward moment.
Summary table
| Situation | What happens | What to do |
|---|---|---|
| Taxi at station or airport | Flat fare quoted, several times the meter | Ask for the meter or use a taxi app; refuse and take the next car |
| Restaurant near main square | Bread, cover or extra items added to the bill | Ask prices for anything brought unrequested; check the bill line by line |
| ATM in old town | Skimming risk; machine offers conversion | Use bank-branch ATMs in daytime; choose BAM, cover your PIN |
| Currency exchange | Rate far from 1.95583 or unclear commission | Use offices with a displayed rate board; compare before handing over cash |
| Souvenir seller or 'free' tour | Pushy selling or a large tip request | Legal but optional; agree the price or tip up front |
| Card machine 'broken' | You are pushed to pay cash | Pay cash if you have it, but ask for a receipt |
Tips
- Carry small BAM notes; breaking a 100 KM note for a coffee invites confusion.
- Photograph the taxi plate and the meter at the start of the ride.
- Keep a card and some cash in a separate pocket from your phone.
- Save your bank's international number before you travel.
- In Sarajevo, the tram is cheap and frequent; you rarely need a taxi in the old town.
- If a price feels wrong, walk away — there is almost always another option within a block.
FAQ
Questions people ask
What are the most common tourist scams in Bosnia and Herzegovina?
Unmetered taxi fares quoted to visitors in Sarajevo and Mostar, restaurant bills padded with bread or cover charges, and card or ATM skimming in busy old towns. Pushy souvenir sellers and 'free' tours with heavy tip requests are legal but worth agreeing on up front.
Is Bosnia and Herzegovina safe from pickpockets?
Pickpocketing is uncommon by regional standards. Take normal care in Baščaršija, around Stari Most in Mostar and on crowded trams: keep your phone and wallet in a front pocket or zipped bag, and do not leave bags on café chairs.
What should I do if I am scammed in Bosnia and Herzegovina?
For a taxi or restaurant dispute, ask for a receipt and call police 122 if the other party will not resolve it. For card fraud, call your bank immediately and freeze the card. Get a written police report if you plan to claim on insurance.
Deep dive
Every source; changeable facts are marked check
Sources
- officialUK Foreign, Commonwealth & Development Office – Bosnia and Herzegovina travel advice
- officialUS Department of State – Bosnia and Herzegovina travel advisory
- officialGovernment of Canada – Bosnia and Herzegovina travel advice
- officialSmartraveller (Australia) – Bosnia and Herzegovina
- officialSafeTravel (New Zealand) – Bosnia and Herzegovina